Hey bb Support

Step-by-step help for subscriptions and billing — the same topics payment providers and app stores ask for. Cannot find an answer? Email support@heybb.me.

Help articles

• How to cancel your subscriptionStep-by-step with screenshots. Stops future charges; access continues until period end.
• About subscription renewalsWhen you are charged, automatic renewal, failed payments, and price changes.
• Update payment methodAdd or replace the card on file from Subscription settings.
• Subscription termsPricing, renewal, cancellation, and billing rules in one place.
• Privacy PolicyWhat we collect, how we use it, and your choices.
• PricingCompare free and paid plans before you subscribe.

Contact us

For account access, billing, or subscription questions, write to support@heybb.me from the email address on your account so we can find it quickly.